Returns & Refund Policy

Returns & Refund Policy – St Callahan

Return Period

You may return items within 30 days of purchase for a full refund; after this period, returns and refunds are not accepted.

Conditions for Return

Products must be unused, in original condition and packaging, with proof of purchase included.

Non-Returnable Items

Excluded items include perishables, intimate or sanitary goods, hazardous materials, flammable liquids/gases, gift cards, downloadable software, and select health & beauty products.

Partial Refunds

Partial refunds may apply for used items, opened media (CDs, DVDs, games), misuse damage, or returns after 30 days.

Refund Process

After receiving and inspecting your return, we will email you with approval or rejection. Approved refunds are credited to the original payment method within a few days.

Late or Missing Refunds

If you haven’t received a refund, check your account, contact your card issuer or bank. Still unresolved? Email us at support@stcallahan.com.

Sale Items

Only full-price items are eligible for refunds; sale or discounted items cannot be refunded.

Exchanges

Exchanges are limited to defective or damaged items. Email support@stcallahan.com and ship your item back to our São Paulo address.

Gifts

Gift recipients receive store credit for returns; otherwise, refunds go to the original purchaser.

Return Shipping

Customers are responsible for return shipping costs, which are non-refundable. We recommend tracked or insured services for high-value items.

Additional Info

This policy is generated via Shopify’s automatic tools; actual return timelines may vary by customer location. For details, visit our site.